Privacy Policy
At AUREN MAISON we respect your privacy and are committed to protecting your personal data. This policy explains what we collect and how we use it.
Information we collect
We collect the information you provide when you create an account, place an order, or contact us — such as your name, email, shipping address and phone number. Payment card details are processed securely by our payment provider (Stripe) and are never stored on our servers.
How we use your information
We use your information to process and ship orders, provide customer support, send order updates and, with your consent, occasional marketing emails. We do not sell your personal data to third parties.
Cookies
Our site uses essential cookies to keep you signed in and remember your cart.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are in the EU/UK, you have rights under GDPR, including data portability and the right to lodge a complaint with a supervisory authority.
Data retention & security
We keep order records as required for accounting and legal purposes, and protect your data with encryption and access controls.
Contact
For any privacy request, contact us using the details on our Contact page.